Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("User", "you") and Aaroora Software Pvt. Ltd. ("Aaroora", "we", "us") when you use aaroora.com or books.aaroora.com (the "Service"). Please read them carefully. By creating an account or using the Service, you agree to these Terms.

1. The service

Aaroora provides GST-ready invoicing, billing, and accounting software designed for Indian businesses. The Service includes web and mobile applications, WhatsApp sharing, UPI payment links, and CA export tools.

We may update or change features of the Service at any time. We will give reasonable notice of material changes.

2. Eligibility

You must be at least 18 years old and legally authorised to operate a business in India to use the Service. By using Aaroora, you represent that you meet these requirements.

3. Your account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at hello@aaroora.com if you suspect unauthorised access.

You may not share your account with others or create accounts on behalf of third parties without their consent.

4. Free tier and paid plans

Free tier: You may create up to 100 invoices per month at no charge, forever. No credit card is required.

Paid plans: Unlimited invoicing is available for ₹699 per year (plus applicable GST). Pricing is subject to change with 30 days' notice to existing subscribers.

All payments are processed in Indian Rupees (INR) through Razorpay. GST is charged as applicable under Indian law.

5. Free trial

New paid plan sign-ups include a 14-day free trial. You will not be charged until the trial period ends. You may cancel at any time before the trial ends with no charge.

6. Cancellation and refunds

You may cancel your paid subscription at any time from your account settings. On cancellation, your account reverts to the free tier at the end of the billing period — you retain access to all your data.

We offer a full refund if you cancel within 7 days of a paid charge and have not exceeded 100 invoices in that billing period. Refund requests after 7 days are considered case by case — email hello@aaroora.com.

7. Your data

You own all invoice data, customer data, and business data you create in Aaroora. We do not claim any intellectual property rights over your data.

You grant us a limited licence to store, process, and display your data solely to provide the Service to you.

You may export all your data at any time in CSV or PDF format. If you close your account, we will provide a data export on request for 30 days after closure.

8. Acceptable use

You agree not to:

• Use the Service to create fraudulent or fictitious invoices
• Misrepresent your GSTIN or business identity
• Use the Service for any activity that violates Indian law, including the GST Act, Income Tax Act, or FEMA
• Attempt to reverse-engineer, scrape, or overload the Service
• Resell or sublicense the Service without our written permission

We reserve the right to suspend or terminate accounts that violate this section, without refund.

9. GST compliance

Aaroora assists you in generating GST-compliant invoices, but you are solely responsible for the accuracy of your GSTIN, HSN codes, tax rates, and filing obligations. Aaroora is not a tax advisor. For complex GST matters, consult a qualified CA.

10. Intellectual property

The Aaroora name, logo, and software (excluding your data) are the intellectual property of Aaroora Software Pvt. Ltd. You may not copy, modify, or distribute them without written permission.

11. Uptime and availability

We target 99.5% monthly uptime for the Service. Scheduled maintenance will be announced at least 24 hours in advance where possible. We are not liable for downtime caused by third-party services, internet infrastructure, or events outside our control.

12. Limitation of liability

To the maximum extent permitted by Indian law, Aaroora's total liability for any claim arising from use of the Service is limited to the amount you paid us in the 3 months preceding the claim.

We are not liable for indirect, incidental, or consequential damages including loss of revenue, data loss, or GST penalties arising from your use of the Service.

13. Indemnification

You agree to indemnify and hold Aaroora harmless from any claims, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Service.

14. Governing law and disputes

These Terms are governed by the laws of India. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

Before initiating legal proceedings, both parties agree to attempt good-faith resolution by email for at least 30 days.

15. Changes to these terms

We may update these Terms from time to time. We will notify you by email or in-app notice at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

16. Contact

Aaroora Software Pvt. Ltd.
Email: hello@aaroora.com
Address: Bengaluru, Karnataka, India
GSTIN: 33ALAPG0465E2ZR